A Response

To my post yesterday, which I made a nicer version of and sent to all the T chiefs on the Red, Blue, Orange, Green, and Silver lines, plus Mac Daniel at the Globe, and the GM at the T.

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Dear Mr. Callahan,

Thank you for your email regarding additional train service.

The Blue Line has been operating extra service trains since the tragedy
surrounding the tunnel closures. We can operate one additional train
during rush periods, but are running most of the extra service during
traditional non-peak periods. Including the extra, rush hour service is
maximized at 14 trains operating every 3.75 minutes. I do not have the
equipment (trains), personnel, or capability with the signal system to
operate any more service during the peak periods. The Red and Green
Lines are similarly challenged.

Regular Commuter Rail and Commuter Boat service has much longer
headways between scheduled trips, so adding extra service for these
modes is possible.

Because of the additional roadway traffic congestion, some people are
commuting to work during off-peak hours. These commuters are benefitting
from more service at those times.

We certainly do want people to use public transportation! We are
striving to improve our services so that we can attract new, and retain
current, customers.

Thank you again for writing.


Sincerely,

Lisa Bono
Chief of Blue Line Operations